A study on the use, opportunities and obstacles of AI in Swiss SMEs.
AI technologies such as ChatGPT are already widespread in our society. But how actively are these technologies being integrated into the processes of Swiss SMEs? Our study surveyed managers from SMEs throughout Switzerland and provides detailed insights into the degree of AI penetration as well as opportunities and obstacles to its use.
Experience with AI applications in the company
Obstacles to the implementation of AI in SMEs
More than half do not yet use AI applications - our study reveals more about the experiences of Swiss SMEs with AI.
From efficiency gains to automation and data-driven insights. Find out where Swiss SMEs see the opportunities.
The majority of SMEs are skeptical about AI. Our study reveals the main obstacles to the use of AI.
Progressive SMEs are already actively using AI applications today. This applies in particular to the areas of process optimization and marketing.
Discover how third-party solutions dominate the use of AI applications in Swiss SMEs compared to in-house development.
More than half of Swiss SMEs are actively planning a budget for the implementation of AI applications in the next three years.
This study was conducted as part of two scientific bachelor theses. The accompanying online survey ran from April 13 to April 26, 2023 and collected responses from 113 managers from SMEs throughout Switzerland. The sample comprised Swiss SMEs of all sizes and covered several sectors. The study was developed, conducted and analyzed by Nicolas Quell and Julianus Kath.
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Exclusive insights into the use of artificial intelligence in Swiss SMEs
Find out how companies use AI and discover potential opportunities and hurdles.
Insights into the future orientation and applications of Swiss SMEs in the AI sector.
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